Crisis Communications

Misinformation
Crisis Communications

How to Protect Your Brand from Misinformation

Today it is harder than ever to protect your brand. Knowing how to shield your company from mis/disinformation can be challenging, especially when research from

The Communications Command Center
Crisis Communications

5 Key Metrics Every CCO Needs

In a digital day and age where crisis can strike a brand in a moment’s notice and spiral into a viral nightmare, command centers or

Twitter
Crisis Communications

The Kenneth Cole Twitter Debacle

Early in 2011, the “Arab Spring” uprisings made headlines around the world, using social media to share information without government interference.  Twitter was a key