Intervention
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Know when to intervene – or stay silent
Stay on top of the media landscape with proactive intelligence.
When bad news breaks, knowing when to jump into a debate and take action or when to stay on the sidelines is often based on instincts. It’s difficult to come by hard data summarizing whether a story is fizzling or mushrooming. Likewise, knowing when a few of your well-placed words will help a good message get legs is equally challenging.
PublicRelay gives you facts to know better when to jump into the pool and when to stay dry.
Our proprietary PR Index
SM
quickly tells you which important stories are being acted on in social media and which aren’t receiving much attention. For the first time, you have timely insights that can help you head off an issue getting legs – or just watch an issue that is slowly simmering. You can even identify good, supportive content that could use a boost from your own social media efforts — and take action from within PublicRelay.
But it’s about more than just watching coverage. Intervening with people at the right time can make all the difference.
PublicRelay serves you the kind of proactive intelligence that makes you and your team look downright brilliant. For example:
- We identify the influencers that have been positive but that are drifting toward becoming detractors
- We make sure you know who among your target influencer set has not covered you recently – possibly indicating a relationship risk
- We call out new authors and influencers that are worthy of relationship building efforts
And beyond coverage and people, PublicRelay gives you more insight into when and where to intervene to spread your key messages.
Now you can daily know how your message pickup is doing – and not just your overall coverage, but every message that matters enough to you. If you see an important issue fading, you know to intervene quickly to stoke the fire of interest in that issue. If, on the other hand, you are faring well on that issue, you may choose to smartly reapply resources elsewhere.
Coverage, people, and messages – with PublicRelay your actions are smarter, more focused, and more proactive.
Next:
Reinforce your message
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PRinsights
Survey of how online users get specialized information reiterates the importance of identifying key influencers, as 'experts' trump online friends for finding key information.
Pew study finds that traditional media still reigns supreme even though the media landscape has rapidly expanded.
Study shows the need for accurate information to justify results to C-suite executives.
New York Times blog post demonstrates the power of social media amplifying traditional media authority.
APCO study demonstrates the vital need for relationship building between public relations professionals and bloggers.
InPrint
PublicRelay is highlighted in the recently released 2nd edition of The Handbook of Strategic Public Relations and Integrated Marketing Communications. We were called out as a leader in delivering key insights and actionable information to PR and Communications Executives.
