Social Media

Overview

PublicRelay solves problems and issues that other offerings run away from.

PublicRelay is a communications intelligence and action system.  We give you a powerful – yet easy to implement and use – solution to that takes your effectiveness, efficiency, and insight to a whole new level.  We put in your hands the tools to smartly manage your team, your media relationships, and your internal customers and executive management. Bottom line: we give you more impact.  

In today’s frenzied communications environment, PublicRelay returns more control to communications professionals.  Our customers say they love us because we give them back the time they are forced to spend tracking and analyzing the media and put them in charge with simple yet powerful tools. This frees up their valuable time for the high-impact parts of their jobs: building relationships and implementing their communications strategy. 

Executives covet our solution because it immediately makes their teams smarter, faster, and empowered like never before to generate real impact.  On top of that, it serves up the accurate, executive-ready reporting they require to manage strategic dialogues with senior management.

PublicRelay could very well be the solution you’ve been looking for.

pricelessquote

“We were immediately able to use PublicRelay's tools, whereas other systems have taken months to learn.”
Director of Corporate Communications, Major IT Services Firm
“My years of experience tell me that the combination of smart technology and analysis by real people that understand the client's business is the right way to approach the problem.”
Agency Head
“We like the republishing and workflow tools that allow us to act on important developments from within the system.”
VP of Communications at $100 billion Manufacturer
“I have been very impressed with the efforts of PublicRelay to bridge the gap between raw technology, which has yielded disappointing results to date, and human analysis.”
Partner, Digital PR Boutique
“I see strong value in applying the system to communications organizations like mine.”
VP of North American Communications
“You have hit it right on the mark – this solution is a game-changer.”
Former SVP of Communications, Top 5 Insurance Company
“This is a very powerful approach. You guys are way under-selling this system.”
Head of Communications, Major Government Agency
“You have built the system I sought for 15 years (and ultimately cobbled together piecemeal). I always wanted something like this.”
Former EVP of Communications for Major Cable Network
“I’ve seen what is coming out of Silicon Valley, and they are developing technology for technology’s sake. You guys listened to the market, and I like what you have. You really have the tiger by the tail.”
Language Processing Expert
“Your ability to take a positive story and give it legs is exciting!”
Professor, Top 5 Journalism Program
“We've seen significant improvements while using PublicRelay, including accurate article analysis and the ability to see where to intervene based on the social media activity around our key coverage.”
Director of Corporate Communications, Major IT Services Firm
“PublicRelay took the time to understand how we actually operate, so it is powerful in the information it provides yet easy to use and implement.”
Partner, Leading Regional Agency
“PublicRelay solves several problems that other providers we evaluated have struggled with: reducing the noise in our coverage, getting to meaningful content faster, and tracking the popularity of content in social media.”
VP of Communications, Global 100 Company

careers

Join our growing company and really make a difference! PublicRelay is looking for talented individuals to fill a variety of positions nationwide. Visit our Careers page to view current openings and help us change the world of PR.

  1. Comprehensive Monitoring

    Comprehensive Monitoring

    Online news, traditional print, blogs, and other coverage all in one place. Read More

  2. Human Analysis

    Human Analysis

    Accurate tone, categorization, and analysis by an analyst working to your standards. Read More

  3. Predictive Momentum

    Predictive Momentum

    Engagement statistics from social data show which stories are catching fire. Read More

  4. Social Media

    Social Media

    Insight to know who matters - and then engage them in a targeted manner across social media. Read More

  5. Rich Profiles

    Rich Profiles

    Better information than you’ve ever had on the people shaping opinion in your market. Read More

  6. Smart Tools

    Smart Tools

    Powerful but simple tools to efficiently expand your outreach to influencers. Read More

  7. Actionable Insights

    Actionable Insights

    Real-world business insights gleaned from the data and served up to you. Read More

  8. Executive Reporting

    Executive Reporting

    Graphs and reports yielding true business insight and designed for senior executives. Read More

PublicRelay provides targeted, high-impact social media monitoring and engagement


Social Media is here to stay.  But frequently the insights and intelligence that come from social media are buried in an avalanche of data.  Tweets, blogs, and posts create so much clutter that it becomes difficult to know what to listen to, much less how to react.

PublicRelay solves this problem, so now you hear just what matters to you. 

With our intense focus on the influencers that really impact your company, communications campaigns, and messaging, we put a lens on the social media conversations and comments that truly impact your results.  And since the people that you need to listen to can evolve over time, and based on changes in the topics you care about, we adjust our tracking accordingly.

Engaging in social media has become an expectation by management for many communications teams.  Having something valuable to share with individuals and groups with vastly different backgrounds, hot buttons, and biases has become more challenging than ever before.  The effectiveness of spraying out generic press releases and emails to large groups of media contacts has come into question in many leading companies, as the wrong message reaches the wrong people and doesn't “stick.”

With PublicRelay, you can target custom messages to the right sets of influencers.

Now you can identify not just the first tier of influencers, but many additional contacts you need to communicate with to get your message out – but are more challenging to track and reach.  These are not generic lists based on broad topics of coverage, rather they are based on the specific topic or message that you are trying to address and promote. 

All of a sudden, you have the ability to plan and strategize in more powerful ways.  For example: “We’ll meet this first set of influencers face-to-face;  the next set, we’ll reach through conference calls; for the third group we’ll conduct a webinar; and for the fourth set, we’ll begin a low-touch digital dialogue.” 

You can now confidently apply your limited resources precisely where they will have the most impact.

With PublicRelay, you’ve moved from a list of hundreds or thousands of outlets and a fire hose of social media data to a focused set of information from just the people that matter most to you.  And we provide you with this information in a way that is powerful, actionable, and super-charges your daily activities.

Next: Rich Profiles

InPrint

  Strategic Public Relations and Integrated Marketing Comm.

PublicRelay is highlighted in the recently released 2nd edition of The Handbook of Strategic Public Relations and Integrated Marketing Communications. We were called out as a leader in delivering key insights and actionable information to PR and Communications Executives.

whitepapers

Industry Leading Whitepapers 

2010 Capital Staffers Index: A Trans-Atlantic Analysis of Digital Media’s Impact on Shaping Policy. 

Fluent: The Social Influence Marketing Report

Social Media: The case for online engagement

2011 Social Media: Marketing Industry Report