Humans

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“We were immediately able to use PublicRelay's tools, whereas other systems have taken months to learn.”

Director of Corporate Communications, Fortune 500 Software Company

“We like the republishing and workflow tools that allow us to act on important developments from within the system.”

VP of Communications at $100 billion Manufacturer

“You have hit it right on the mark – this solution is a game- changer.”

Former SVP of Communications, Top 5 Insurance Company

“You have built the system I sought for 15 years (and ultimately cobbled together piecemeal). I always wanted something like this.”

Former EVP of Communications for Major Cable Network

“We've seen significant improvements while using PublicRelay, including accurate analysis and the ability to intervene based on social media activity.”

Director of Corporate Communications, Major IT Services Firm

“PublicRelay took the time to understand how we actually operate, so it is powerful in the information it provides yet easy to use and implement.”

Partner, Leading Regional Agency

“PublicRelay solves problems that other providers we evaluated have struggled with: reducing noise in our coverage, getting to meaningful content faster, and tracking the popularity of content in social media.”

VP of Communications, Global 100 Company

“Again and again, PublicRelay has put us out in front of problems before they become crises.”

Communications Executive, Three-Letter U.S. Government Agency

“If you’re a CCO (or want to be), do yourself a favor – talk with these folks. This new tool is a game-changer.”

Ward White, Vice President, Communications, Northwestern Mutual (ret.)

“Their analysts are like an extension of our own team.”

Ashley McMaster, Director, Communications, AdvaMed

“PublicRelay's solution is a significant time saver to our team allowing us to spend more time on PR issues that matter the most.”

Chris Grandis, Corporate Director Global Public Relations, CSC

“Accurate, reliable, and always keeping me on top of the issues.”

Ashley Eames, Public Relations Manager, Iridium

“The best solution I've seen, with the quality a Fortune 500 executive expects.”

Caren Merrick, Former EVP, Marketing, WebMethods

FAQs

Check out some Frequently Asked Questions to answer questions you may have on how PublicRelay can make your job easier – and better.

We apply custom, trained, focused human analysis

When assessing the news, there is no substitute for human judgment.

Most automated monitoring solutions in the marketplace today either provide an overwhelming fire hose of data or limit themselves to one narrow media type. Either way, you end up with a system that ends up creating extra work for your team, whether it's filtering out the noise, stitching together missing content, or trying to apply consistent metrics and analysis to it all.

Now add your need for accurate sentiment analysis and categorization by topic. The output of completely automated systems may be directionally interesting, but it rarely holds up to scrutiny of any specific analysis and is almost never directly actionable. Automated systems also have difficulty dealing with nuances of language like sarcasm, double meanings, or contextual subtleties (for example: is 'Tiger Woods' a good or bad descriptor?). And the messages you want to track often are expressed with a variety of vocabulary, making purely automated analysis and reporting unreliable.

PublicRelay solves these problems with skilled analysts attuned to your needs.

Each day, dedicated staff evaluates your content for sentiment and relevance, and they add proprietary, unique information to the coverage that makes it vastly more powerful and productive for you and your team. PublicRelay analysts focus on your precise needs and values, so what you receive is right on the mark every time.

Always a phone call away, our analysts help guarantee that you see the most useful news with the most accurate analysis. They are all native speakers of the language in which the content was created, and they are located domestically. Therefore, you can rest assured that you are receiving the highest quality information every day. Our analysts truly build a partnership with you to provide the analysis and organization that best meets your needs.

Consisting only of the best and the brightest, our analyst commitment to quality is second to none. Known for excellent customer service and client interactions, they work tirelessly to keep you at the top of your game. And as your strategy evolves, we are with you every step of the way.

PublicRelay's distinctive approach is to combine the best of technology with the brightest of people to produce the most accurate, useful information and analysis each and every day.

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